Hi everyone. I'm struggling with a doubt about the requirements of ITAA 2023 R2.
- According to the Technology Matrix, Windows 10/11 are supported OS Environments for ITAA Server.
- But some documents say ITAA Server only supports Windows Servers OS. For example, docs.aveva.com/.../525613.html states "The computer that will host the InTouch Access Anywhere server must be running a compatible 64-bit version of Windows Server."
- While other documents don't. For example, docs.aveva.com/.../368434.html simply says "InTouch Access Anywhere server must be installed on a 64-bit version of Windows that is supported by InTouch HMI 2012 R2 (version 10.6) or later"
I've installed ITAA Server on Windows 11 on a lab environment and it works correctly, but in a production environment with exactly the same versions of Windows and AVEVA System Platform products (2023 R2 SP1 P01), it doesn't work. After login in on the ITAA URL the browser window remains black for about 20 seconds and then returns to the ITAA login prompt. Examining the logs, it seems that the connection gets established and then drops when the RemoteApp attempts to launch.
I suspect a Group Policy Object (GPO) or Firewall setting might be causing the session to drop in the production environment, but couldn't find which one.
Has anyone been able to use ITAA Server on a Windows 11 computer?
Any tips or configuration details would be greatly appreciated.
