SP2023SP01 With Intouch or OMI.
Last week, 2 users called me they were unabled to connect to HMI during they night shift.
After some thinking, my IT told them to try to truncate their username to 20 characters and surprise!!! It works!
Company naming conventions for computer and username not always compatible with system platform needs.
It looks a little bit weird to tell someone to truncate his name to succeed logging in the system.
Anyone finds a workaround?
Any development from Aveva on that purpose?
Thanks!


