How to show logs terminal server other then console session (intouch)

Hello,

We have set up a terminal server with terminal clients, system platform IDE 2023R2 SP1 (intouch). Can someone help me to get the logs of a client (sessionID).

I manage to get only log info from console (sessionID:0)  

With regards, 

Roland

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  • Hi Roland,

    This is normally done by filtering on the Session ID and this is usually the IP address if the connecting client.

    (The LogViewer filter does not list all available Session ID's and you need to add this 'Show' filter manually).

    But you could also add the column Session ID to review the available sessions in the log, if there is by any chance that the session you are looking for is not listed, then it requires additional troubleshooting.

    I hope this helps.

    Richard

Reply
  • Hi Roland,

    This is normally done by filtering on the Session ID and this is usually the IP address if the connecting client.

    (The LogViewer filter does not list all available Session ID's and you need to add this 'Show' filter manually).

    But you could also add the column Session ID to review the available sessions in the log, if there is by any chance that the session you are looking for is not listed, then it requires additional troubleshooting.

    I hope this helps.

    Richard

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