Hi,
I am trying to find out how to use the client when system services are in Demo Mode. As in the documentation is mentioned that the services keep working for 15 mins, the client fails after 2 mins with the message 'Software Protection Failure. No key found....'. Is this normal, or is something wrong in my setup? I've found an old tech note which mention that there is an incompatibility between Demo Mode and full screen mode of the client but it doesn't apply here.
Please advise.
BR,
Arian
This doesn't make sense. In stand-alone mode you get either a 15 minute demo communicating with external I/O devices, or a 10 hour demo with only memory I/O devices. In very old versions of Citect there was a limitation that you couldn't have demo mode when running in multi-process mode, but that is not an issue in Citect 2015 and later and it sounds like you have 2016 or 2018.
Please tell us the exact version/service pack/update of Citect you have installed. Please also find your syslog.dat file (in the Citect\Logs folder). You can get to that from the Studio if you click the icon in the titlebar and choose Logs Folder.
You can open syslog.dat in Windows Notepad. At the bottom you should see messages about why Citect shut down. For example, if you have a license key plugged in with an invalid license it would shut down on a license failure and never go into demo mode. Please send those messages from the last time you ran Citect.
This doesn't make sense. In stand-alone mode you get either a 15 minute demo communicating with external I/O devices, or a 10 hour demo with only memory I/O devices. In very old versions of Citect there was a limitation that you couldn't have demo mode when running in multi-process mode, but that is not an issue in Citect 2015 and later and it sounds like you have 2016 or 2018.
Please tell us the exact version/service pack/update of Citect you have installed. Please also find your syslog.dat file (in the Citect\Logs folder). You can get to that from the Studio if you click the icon in the titlebar and choose Logs Folder.
You can open syslog.dat in Windows Notepad. At the bottom you should see messages about why Citect shut down. For example, if you have a license key plugged in with an invalid license it would shut down on a license failure and never go into demo mode. Please send those messages from the last time you ran Citect.
