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Citect SCADA Demo Mode closes the client after 2 mins

Arian

Hi, 

I am trying to find out how to use the client when system services are in Demo Mode. As in the documentation is mentioned that the services keep working for 15 mins, the client fails after 2 mins with the message 'Software Protection Failure. No key found....'. Is this normal, or is something wrong in my setup? I've found an old tech note which mention that there is an incompatibility between Demo Mode and full screen mode of the client but it doesn't apply here.

Please advise.

BR,

Arian

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  • Hi,

    You are running Citect as a service, I doubt whether this is supported with demo mode.
    The service will have the Demo license and the display client tries to get a Control license.
    Check the help "Runtime > Running the System as a Windows Service | Runtime" and the note there.

    For demo I would suggest to stop or disable the "Citect Runtime Manager" from the Windows services.
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  • Hi,

    You are running Citect as a service, I doubt whether this is supported with demo mode.
    The service will have the Demo license and the display client tries to get a Control license.
    Check the help "Runtime > Running the System as a Windows Service | Runtime" and the note there.

    For demo I would suggest to stop or disable the "Citect Runtime Manager" from the Windows services.
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