Hello everyone.

Can you help me with the following configuration problem. System management server throws an error " Service Watchdog_Service failed to start in the specified wait time".

Question

Hello everyone.

Can you help me with the following configuration problem. System management server throws an error " Service Watchdog_Service failed to start in the specified wait time".

Jacky Lang · Accepted Answer

Hi Borislav , 
 SMS appears to have been configured. As for the warning, it is a standard message when a Windows service fails to start up within the given time. The "Watchdog Service" manages a number of other registered PCS services. It must be in running mode to keep the system healthy. 
 
 Check Logger and see if there is any useful information related to this warning. 
 Launch "Services" from Windows Start Menu 
 Try to restart AVEVA Agent

Check Windows Event Viewer and see if there is any error on the service start-up 
 
 If the issue still persists, the last option is to repair PCS. 
 
 Go to Windows Control Panel 
 Click on "Programs and Features" 
 Select PCS and then click on "Repair" 
 
 Below is the PCS version shipped in Plant SCADA 2023 R2. If you are using the previous release, simply look for AVEVA Platform Common Services and repair. You may have to reconfigure SMS after the repair. 
 
 Regards, 
 Jacky

Hello everyone. Can you help me with the following configuration problem. System management server throws an error " Service Watchdog_Service failed to start in the specified wait time".

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