PITOPI Device Status shows value "70 | Error | Unable to obtain snapshot events from source PI server"

Hi PI Community,

 

I have a Pitopi device status value is "70 | Error | Unable to obtain snapshot events from source PI server" and a Pitopi IO rate value is "0" for the past 2 days. What could be causing this issue and how can it be resolved?

 

Thanks.

Parents
  • Hello ​ ,

    the message means that the interface is not able to read any updates from the source PI Data Archive which can have multiple reasons. Please verify if the source PI Data Archive is running and accept connections. Check for the PI-to-PI connection and under what PI Identity the connection is made. Make sure the PI Identity has read access (Data Security). You may find additional information in the PI Message Log of the source PI Data Archive.

     

Reply
  • Hello ​ ,

    the message means that the interface is not able to read any updates from the source PI Data Archive which can have multiple reasons. Please verify if the source PI Data Archive is running and accept connections. Check for the PI-to-PI connection and under what PI Identity the connection is made. Make sure the PI Identity has read access (Data Security). You may find additional information in the PI Message Log of the source PI Data Archive.

     

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