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What is the end-of-support date for PI programs that do not rely on an AVEVA Flex subscription? At what point will an AVEVA Flex subscription be required to stay up to date for most PI programs?

Kenneth Barber

The latest release of PI Server is available only to those with an AVEVA Flex subscription, and I'm assuming that future releases of PI programs will continue this requirement. For how long will the last version of PI Server that does not require an AVEVA Flex subscription (PI Server 2018 SP3 Patch 5) be supported in the sense that tech support will continue to help me?

 

The main improvement with the 2023 versions of the PI programs is the added support for claims-based authentication via OpenID Connect. Other than PI Server 2023, the 2023 versions of the PI programs are still made available to customers that do not have an AVEVA Flex subscription and these programs still work with older versions of PI Server. However, I'm assuming that later versions of PI programs will eventually add or remove functionality that breaks these programs' compatibility with these older versions of PI Server. Do we know roughly when that time will be, when customers must either get an AVEVA Flex subscription or miss out on the latest versions of most supported PI programs?

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    I would like to get any information about your question ​.

    Since AVEVA changed PI Server 2023 licesing model, forcing all customer to move to AVEVA Flex Subscription, however I'm not seeing customers discussing about it since it has a huge impact to keep the system up to date.

  • 0 in reply to LuisAquino

    ​ I was not given any specific dates. Our Account Manager stated that PI Server 2018 will continue to receive patches for a while, but that will stop at some point. All of the interesting developments will happen to PI Server 2023 and its successors, and those successors include more than just later versions of PI Server. Our Account Manager confirmed that AVEVA is focusing more on its cloud offerings and will not fix the year 2038 problem for the PI Data Archive. Even if you upgrade to PI Server 2023, you should be prepared to migrate away from the PI Data Archive at some point well before the beginning of the year 2038. You can talk to your Account Manager if you want more details.

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  • 0 in reply to LuisAquino

    ​ I was not given any specific dates. Our Account Manager stated that PI Server 2018 will continue to receive patches for a while, but that will stop at some point. All of the interesting developments will happen to PI Server 2023 and its successors, and those successors include more than just later versions of PI Server. Our Account Manager confirmed that AVEVA is focusing more on its cloud offerings and will not fix the year 2038 problem for the PI Data Archive. Even if you upgrade to PI Server 2023, you should be prepared to migrate away from the PI Data Archive at some point well before the beginning of the year 2038. You can talk to your Account Manager if you want more details.

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