PI Web Api an exception has occurred

Dear

 

Since about a month we are having problems with the PI Web API.

 

We can access the piwebapi/assetservers but then when clicking further we receive the error even with a full admin or the service account on a client pc or on the server itself aswell.

 

{ "Errors": [ "An exception has occurred. Please contact your PI Web API administrator for help in enabling debug mode." ] }

This error appears since about a month when we upgraded to the latest PI version.

 

Any ideas?

Parents
  • Hello, I'm getting the same error message when attempting to connect to many of the PI web API endpoints. Such as:

     

    piwebapi/assetservers/WEBID/assetdatabases

    piwebapi/assetservers/WEBID

    piwebapi/attributes/WEBID

     

    I am able to hit /assetservers endpoint and view the server details. It also shows the servers' IsConnected property is set to false

     

    Any help would be appreciated

     

    I don't have access to the API configuration

Reply
  • Hello, I'm getting the same error message when attempting to connect to many of the PI web API endpoints. Such as:

     

    piwebapi/assetservers/WEBID/assetdatabases

    piwebapi/assetservers/WEBID

    piwebapi/attributes/WEBID

     

    I am able to hit /assetservers endpoint and view the server details. It also shows the servers' IsConnected property is set to false

     

    Any help would be appreciated

     

    I don't have access to the API configuration

Children